Tel: +86-19536603985
Audfly Technology (Suzhou) Co., Ltd.
FAQs

FAQs

In our practice, we often encounter some customer-related questions about the ultrasonic directional speakers, and some of them have some high repetition. Most of the time these problems can be solved with a few simple operations. Below we list these more common problems and the corresponding solutions. And we will also continue to update questions and solutions according to the actual practice.

Q
Are you manufacturer or trade company? Where is your factory?
A

We are the manufacturer since 2015. Our Factory is in Suzhou city, Jiangsu Province. (near Shanghai Seaport)

Q
What's your Minimum Order Quantity(MOQ)?
A

We have big warehouse, if the item is in stock, several pieces is available, if we don’t have enough stock, please contact us for more information.

Q
What kind of Certification do you have?
A

We have CE, RoHs, CCC, FCC, TELEC, ISO9001, ISO45001, ISO14001 etc.

Q
How about the lead time?
A

Usually, 5 days for instock sample and 30 days for mass production, OEM products need longer lead time, it depends.

Q
I want make my own brand, is this available?
A

We provide OEM/ODM service and make your own brand on the products(but it has the MOQ request), please ask the saler for more information.

Q
Can I have a sample for test? How long?
A

Of course we can, we can send you the sample in stock for test before MP.

Q
Do you support after sales service?
A

Yes, we support 1 year warranty, The professional after-sales service team will solve quality issues for you.